Job Details

Job Location

Company Name:

Zwicker & Associates, P.C.

Job Location:
80 Minuteman Road
Andover, MA 01810

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location

Job Specs

Duration: Full-Time, over 150 Days

Shift: First

Per Diem Position: No

Work Hours: 8:00 AM To 5:00 PM

Hours Per Week: 40

Union Position: No

Apprenticeship : No

FLC Status: None

Pay

Min Pay: $15.00

Max Pay: Not Specified

Pay Unit: Hour

Pay Details:
depending on experience; bonuses are uncapped as to earnings potential

Benefits

Bonuses

Benefit Details:
Not Specified

Job Title: Collections Specialist

Job Number: 10401981

Status: Open Post Date: 04/02/2018

Close Date: 05/02/2018

Description

Collections Specialist $15/hr + bonuses

Zwicker & Associates, P.C. is hosting an Open House on Thursday, April 5th from 12PM-5PM at our Andover office. We are looking for people to join our Collections Operations department.

Zwicker & Associates, P.C. is a law firm and Professional Corporation organized under the laws of Massachusetts in 1991. The firm is headquartered in Andover, Massachusetts with law offices throughout the country. It is the mission of Zwicker & Associates, P.C. to continue to be one of the nation's leading Collection Law Firms by ethically and lawfully achieving the highest possible levels of return for our clients throughout all stages of the recovery process.

ZA achieves its mission through the use of our legal footprint, the knowledge and ethics of our lawyers and other committed professionals, our dedication to compliance, attorney oversight and interaction, state of the art technology and our extensive experience in the recovery process. With its unsurpassed commitment to integrity and professionalism, Zwicker & Associates, P.C. is at the forefront of the collections industry.

The positions are full-time, permanent roles paid hourly + UNCAPPED bonus. All full-time employees at benefit eligible.
Interviews will be happening on-site, so candidates should arrive with a resume in hand. We are looking for smart, money motivated candidates who are eager to learn the more about the business. Collections experience preferred, but not required.
Please see job description below:
- Comply with Policies and Procedures of Zwicker & Associates, P.C.
- Comply with FDCPA and State Consumer Protection Laws
- Establish contact with borrowers to discuss delinquencies and ability/willingness to pay to identify the appropriate repayment programs/options available to them
- The ability to deal with a variety of personalities and scenarios including but not limited to card members, coworkers and clients
- Record accurate and detailed notes; update account status and card members information into computer system
- Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives
Qualifications:
- Strong negotiation skills
- Ability to meet assigned targets
- Effective decision making skills
- Strong listening, interpersonal, oral, and written communication skills
- Excellent work ethic and attendance
- Ability to work efficiently on computerized systems
- Previous call center experience in a variety of customer service industries such as loan origination, telemarketing, banking, insurance sales etc.
- Ability to work in a fast paced environment and handle multiple tasks
- Strong command of the English language.
- High school GED or equivalent
Strongly Preferred Skills:
- Collection experience preferred.
- Bilingual (written & oral)
- Knowledge of the FDCPA and State Consumer protection Laws
This is a full time, full benefit position. Benefit package includes medical & vision insurance, dental insurance, long term disability insurance, life insurance, compensated time off, and 401K with match.

No Phone Calls, No Agencies, EOE, Drug free workplace.

How to Apply

Zwicker & Associates, P.C. is hosting an Open House on Thursday, April 5th from 12PM-5PM at our Andover office. We are looking for people to join our Collections Operations department. Please contact Career Center of Lowell Business Service Rep Rena at 978-805-4702 or email your resume to resume@cclowell.org plus the job order number for further details on how to apply.

Contact

Name	Career Center of Lowell
Job Title	Biz Svc Rep Rena
Address	107 Merrrmack Street, Lowell, MA 01852
Phone	978-805-4702
Fax	Not Specified
Email	resume@cclowell.org
Web Site:	Not Specified

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